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JackpotCity Casino Review

  • 400+ casino games, million dollar jackpots
  • variety of table games, 45 blackjack versions
Payment method
  • Live tournaments
  • Huge jackpots
  • Download/flash/mobile games available


JackpotCity Online Casino features over 400 casino games from software powerhouse Microgaming, including some of the largest jackpot pools in the industry (as the name would suggest).

JackpotCity has everything to delight the Canadian players: a lucrative $1600 plus 50 free pins welcome package, daily deposit bonuses, a Loyalty program and a Canada-based toll-free phone support around the clock in both French and English. To top it all, JackpotCity Online Casino accepts CAD currency. An excellent playing address in our book!

Welcome Bonus

  • Up to $1600 JackpotCity Welcome Bonus ($400×4) + 50 Free Spins


  • First deposit 100% match + 50 free spins
  • Second deposit 100% match
  • Third deposit 100% match
  • Fourth deposit 100% match

The JackpotCity Welcome Bonus terms may seem a bit confusing at first. Their website explains that gamblers will receive a 100% match up to $1600 with the option to break down payment into four deposits.

In other words, you can start with a $600 first single deposit and receive $600, then deposit $200 and receive a $200 match, then deposit $400 and receive $400, and finally deposit another $400 and receive $400. Of course, the amount is flexible for each deposit, but the total may not exceed $1600 over the course of four separate deposits. Players can choose whichever currency makes the most sense to them.

In addition, your first deposit of $10 or over will reward you with 50 free spins to be played at 108 Heroes – one of Microgaming’s most popular slots.

Wagering Requirements

Relatively high wagering requirement: On the down side, JackpotCity has a relatively high wagering requirement of 50x until players can cash out the welcome bonus.  That compares to a typical 30x or 40x wagering requirement seen at other gambling sites.

Qualifying games: In addition, the JackpotCity Casino Welcome Bonus has confusing wagering requirements and certain games do not at all or only partially contribute toward wagering requirements. For example, the following games do not contribute toward their wagering requirements at all: roulette, sic bo, craps, baccarat, table poker, casino war, and red dog.

All slots (including progressive games), keno, and scratch card games contribute 100% toward wagering requirements. Video poker (excluding all aces pokers) and all blackjack games (excluding classic) contribute toward 10%. Meanwhile, classic blackjack and all aces video pokers contribute toward 2% of the wagering requirements. The strange breakdown is unusual and limits players from taking full advantage of their large welcome bonus.


With over 450 casino games on offer, JackpotCity Casino makes a great choice for players who enjoy variety. Among these include the lucrative Mega Moolah progressive slot with jackpot pools reaching into the millions. Other popular titles include the Game of Thrones slot, Thunderstruck II slot, Avalon slot, and Ariana slot.

Those who prefer table games will find an extensive selection including different versions of roulette, poker, blackjack, and baccarat. Other gaming options like video poker and scratch cards are also available. Those who prefer to interact with a live croupier can play JackpotCity Casino live dealer games like live blackjack, live roulette, and live baccarat.

JackpotCity Casino players can access games by downloading the software or playing the flash version right from their browser.

Mobile/App Games

Canadian players can access the JackpotCity mobile casino via their smartphones or tablet available on iOS, Android, and Windows devices. While the app does not come with all the games available on the PC, the JackpotCity mobile app still includes dozens of slots, blackjack, roulette, video poker, and progressive jackpots. Players can conveniently find popular titles like Game of Thrones, Cashapillar, Avalon, Mega Moolah, Major Millions, Treasure Nile, Deuces Wild Poker, Classic Blackjack Gold, and more through the mobile app.

When depositing payments or withdrawing pay outs using the mobile app, JackpotCity Online Casino accepts the same methods as their casino. Accepted mobile payments include a number of e-wallets, credit cards, and prepaid cards with all transactions secured by SSL data encryption technology.

Special Promotions

Before signing up at a new casino, players want to know whether they will receive special promotions beyond the initial welcome bonus. The best casinos will offer daily bonuses throughout the week rewarding free spins or match deposits. Others host promotions on certain games or new releases giving players extra money to spend at the casino. The JackpotCity Casino promotions calendar includes daily specials rewarding extras like deposit bonuses and huge prizes on certain games.

The loyalty program gives players the opportunity to earn points as they play. As you earn more points, you increase your loyalty level starting with blue, bronze, silver, gold, up to platinum and diamond. Working your way up different levels of the loyalty program earns extras like deposit bonuses or the option to cash in points for money.

Customer Support

  • 24/7 support available in 27 languages
  • Includes English and French
  • 24/7 live telephone support: 1-800-768-1946
  • French-speaking telephone support: +44-2033-285-996 (not toll free)
  • Email: [email protected]
  • Contact form


Whenever you play a casino powered by a huge software company like Microgaming, you can expect a large number of flexible payment options. JackpotCity Casino accepts most major credit cards, debit cards, and echecks for deposits and withdrawals.

When conducting banking, JackpotCity Casino redirects users to a special, secure domain to protect financial information. Deposits transfer instantly into the casino so you can start playing right away.


With over 400 casino games, JackpotCity makes a great option for Canadian players looking for a variety of gaming options, accessible customer support, and lucrative bonuses. Available by download, flash, or mobile, JackpotCity Casino features popular games like slots, million dollar jackpots, baccarat, blackjack, roulette, poker, video poker, scratch cards, and live casino games all under one roof.

Starting off, new players receive a $1600 + 50 free spins welcome package. Loyal players keep receiving extras by earning points for playing. The Loyalty Club rewards players with deposit bonuses and allows players to redeem real cash for points earned.

JackpotCity Online Casino accepts CAD currency on a variety of major credit cards, debit cards, and echecks for deposits and withdrawals. Those who need assistance can take advantage of the 24/7 Canada-based support available toll free by phone, email, online contact form, or live chat.

$1600+50 Free Spins For New Players
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